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The primary functions of an operations department include the design and management of products, services and processes. In addition, the operations department evaluates and allocates resources to effectively deliver products and services. Management of supply chains is also an essential function of an operations department.
Role
The role is key to serve our customers properly. Your role is to make sure all parameters and operation goals are met while reducing cost and lead-time by increasing efficiency and productivity
Authority
Day-to-day decision making upon strategies
Fulfillment center management
Hire, train, coach and motivate the team
Set Operation KPI
Approvals on budgets, planning, head count,…
Department capex and ppex Management
Division Management
Budget planning and management for automation’s solutions
.
Responsibility
Motivating, mentoring, and coaching your team
Set standard and regulation and stick to them
Set fulfillment KPI
Maintain fulfillment ratio
Lower down error rate to reach an error free center
Managing write off process
Supervising periodical cycle counts
Ensuring effective and safety of staff and environment.
Initiate projects around optimizing processes and increasing productivity and efficiency
Support continuous improvement and expansion of the fulfillment network, with focus on cost, quality, and speed while providing an excellent guest experience
Schedule and allocate appropriate resources for project work
Requirements
7+ years of experience in Fulfillment center management, logistics, SCM or operation management
Master’s in SCM, Operations Management, Supply Chain or a related technical field
3+ years of experience in leading large-scale operations, SCM, and a proven track record of successfully setting up and executing supply chain operational processes
Solid experience in working with global and cross-functional stakeholders in a fast-paced environment
High tech supply chain experience is a plus
Strong communication, interpersonal, and organizational skills
Strong data analytics (Excel, SQL, PBI, etc.) and problem-solving skills
Strong influencing skills and ability to build relationships across multiple layers in the organization
Ability to lead in ambiguous situations, and deal effectively with conflicting priorities and changes
Work effectively within the Network Fulfillment team environment and throughout the organization (DCs, Corporate, and External partners)
Strong working knowledge in SAP, MS Office (Word, Excel, Access,...)
Benefits
It's always a good idea to include the benefits of the job the company will provide such as:
Flexible hours to give you freedom and increase productivity
