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Assisting business and facilitate trade whilst providing the necessary infrastructure to encourage the securing, utilization and respect of intellectual property rights
Role
The role of a Hotel Manager is titled to manage the day-to-day operation; maintain standards, ensure the hotel meets health, safety, and hygiene standards, achieve budget and maximize profitability whilst ensuring your team delivers exceptional service to our guests.
Authority
Maintain the standard
Budget and P&L Management
Recruit, train and motivate the team
Set objectives and run performance management
Responsibility
To ensure all operational departments perform successfully to their maximum efficiency upon the operation standards
Maintain the business environment based on the hotel’s Mission Statement, Vision, and Values.
To take responsibility for actively looking at processes and procedures to ensure that optimum performance is being achieved from the equipment and colleagues of the property.
Personally and frequently verify that guests in the hotel are receiving the best possible service available.
Set department and individual key performance indicators and run performance management
Raise the bar and set high standards on service delivery and quality standards.
Manage and motivate your team to operate their departments within the hotel effectively.
Devise and implement pre-season and on-going training plans for your team.
Frequently verify that the best products are used in the hotel operation.
Assist Executives and Department Heads in being creative and ensure that the highest level of quality is achieved.
Requirements
10+ years of experience in the Hoteling industry
5+ years of Facility and Hotel Management
Proven track record in 5-star luxury hotels with exceeding expectations history
Have the ability to manage in a diverse and luxury environment with a focus on the guest experience
Excellent people management skills as a solution focussed leader
Solid knowledge
Have strong organizational and time management skills with a high degree of flexibility
Strong understanding of P&L, Profit margin, and financial statement
Understanding of all hotel management best practices and relevant laws and guidelines.
Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage.
Benefits
It's always a good idea to include the benefits of the job the company will provide such as:
Flexible hours to give you freedom and increase productivity
