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The primary functions of an operations department include the design and management of products, services and processes. In addition, the operations department evaluates and allocates resources to effectively deliver products and services. Management of supply chains is also an essential function of an operations department.
Role
Being responsible for internal and 3PL distributions. This will include hub management, 3PL development, capacity management, scaling and cost management, alongside with reconciliation process. One of the most important criteria is funnel management with increasing the L/T efficiency.
Authority
Day-to-day decision making upon strategies
Department management
Hire, train, coach and motivate the team
Set Logistics KPI
Approvals on budgets, planning, head count,…
Department capex and ppex Management
Division Management
Budget planning and management for automation’s solutions
Responsibility
Mapping customer’s location into the platform
Harmonizing all Logistics Process and aligned with OPS and business
Blueprinting the process and listing projects (bottlenecks)
Decreasing error rate and lead-time
Negotiate, supervise and maintain 3pls
Communicating with other stakeholders
Regular Reporting on projects and progress
Other Dashboard management and administrations
Funnel and Lead-time management
Communicating with Product team on defining development sprints
Act as voice of the customer, team and operation at all Leadership meetings
Reconciliation process and cash collection management
Requirements
7+ years of experience in logistics, SCM or operation management
Bachelor’s in SCM, Operations Management, Supply Chain or a related technical field
3+ years of experience in leading large-scale operations, SCM, and a proven track record of successfully setting up and executing supply chain operational processes
Solid experience in working with global and cross-functional stakeholders in a fast-paced environment
High tech supply chain experience is a plus
Strong communication, interpersonal, and organizational skills
Strong data analytics (Excel, SQL, PBI, etc.) and problem-solving skills
Strong influencing skills and ability to build relationships across multiple layers in the organization
Ability to lead in ambiguous situations, and deal effectively with conflicting priorities and changes
Benefits
It's always a good idea to include the benefits of the job the company will provide such as:
Flexible hours to give you freedom and increase productivity