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The primary functions of an operations department include the design and management of products, services and processes. In addition, the operations department evaluates and allocates resources to effectively deliver products and services. Management of supply chains is also an essential function of an operations department.
Role
Serves site visitors by greeting, inviting, and directing them properly. Notifies business personnel of website visitor arrival. Maintains protection as well as telecommunications system. Maintains protection by following procedures, checking logbook, and also issuing visitor badges.
Authority
Informing clients on needful information
Direct Contact with customers
Hire, training and team performance management
Oversee customer service performance
Responsibility
Greet clients and visitors with a good, helpful attitude.
Assisting customers in finding the way of theirs around the office.
Announcing clientele as needed.
Helping preserve workplace protection by issuing, gathering and checking badges as needed and keeping visitor logs.
Assisting with an assortment of management tasks such as duplicating, faxing documents, taking notes and also making travel plans.
Preparing meeting as well as exercise rooms.
Answering cell phones in an experienced fashion, and also routing calls as needed.
Assisting colleagues with management responsibilities.
Performing ad hoc administrative tasks.
Answering, forwarding, and also screening phone calls.
Distributing and sorting mail.
Hiring, building and managing the junior administrative group.
Provide exceptional customer support.
Booking appointments.
Requirements
Associate’s or perhaps bachelor’s degree in an area that is relevant .
Prior experience as being a receptionist or in a similar area.
Consistent fashionable and professional dresser.
Excellent created and verbal communication abilities.
Competency in Microsoft applications like Outlook, Excel, and Word.
Effective time management abilities.
Experience with clerical and administrative methods.
Able to contribute positively included in a staff, helping out with assorted things as required.
Benefits
It's always a good idea to include the benefits of the job the company will provide such as:
Flexible hours to give you freedom and increase productivity
