By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
The primary functions of an operations department include the design and management of products, services and processes. In addition, the operations department evaluates and allocates resources to effectively deliver products and services. Management of supply chains is also an essential function of an operations department.
Role
Resolve client complaints, and also make certain that salons are adequately, well-maintained, and clean stocked. They oversee all salon businesses to optimize salon profitability.
Authority
Leading and Supervising Salon Team
Day-to-day decision making upon strategies
Recruit and train salon staff,
Recruiting salon staff that meets mandatory educational and licensing requirements
Preparing work schedules for salon staff
Monitoring salon supplies and equipment and ordering new stock as needed
Responsibility
Providing all services offered by the salon, including hair styling and cutting along with hair removal as well as beauty treatments.
Establishing objectives for every staff member, evaluating employees’ efficiency, and also providing training and general assistance.
Distributing and creating promotional material to draw in new customers.
Resolving and addressing client complaints concerning salon services and employee conduct.
Processing clients’ payments and preserving correct financial information.
Making sure that the salon is well-maintained and clean at all times.
Requirements
High school diploma or perhaps GED.
A legitimate Cosmetology license.
Proven experience managing a salon.
Have some experience in Microsoft Office applications.
The capacity to work in a fast-paced atmosphere.
Great organizational abilities.
Strong leadership and management skills.
Good social skills.
Outstanding customer service capabilities.
Benefits
It's always a good idea to include the benefits of the job the company will provide such as:
Flexible hours to give you freedom and increase productivity
