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To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives.
Role
To oversee the day-to-day operations of a store including presentation, merchandise and staff management.
Authority
Supervising floor sales staff
Day-to-day decision making upon strategies
Hire, training and team performance management.
Develop and arrange promotional material and in-store displays.
Monitor inventory levels and order new items.
Responsibility
Develop & execute an annual sales plan to deliver the store sales target whilst meeting the budget
Understand & analyze the business needs, productivity, and KPIs and provide business insights
Drive the daily performance animation through effective communication at the store and SP level
Lead the execution of retail excellence standards
Partner with key stakeholders to leverage the knowledge of competitor activity and sales opportunities
Operational Excellence – Execute exceptional operational performance to ensure the quality and quantity of stock
Identify & elevate out of stocks and merchandising needs to drive growth through product assortment and presentation optimization
Own compliance of store operations, health and safety, maintenance and store environment
Team leadership and planning – improve the business value through leading talent/ individuals/ teams and the optimization of resources
Align resources to reflect the store needs; traffic, client profile, and product potential
Conduct daily and monthly team meetings to motivate and engage team
Talent Management – acquisition, retention, development, and engagement of teams and individuals
Requirements
5+ years of sales management experience within a retail or luxury retail or relevant customer related experience
Proven track record in people management, coaching, customer development, sales generation, and achievement of sales results.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Willingness to work non-traditional business hours including evenings, weekends, and holidays.
Superior communication skills, both verbal and written, as well as interpersonal skills using positive leadership models.
Proven ability to work in a fast-paced, changing environment.
Proficiency in Microsoft Word, Excel, Outlook, Visio, PowerPoint, Client tracking systems, and Point of Sales (POS) system.
Ability to present a business strategy to audiences utilizing current technology with strong professional presentation skills.
Through professional presence and behaviors, the ability to inspire trust, integrity, influence client and staff members.
Dynamic team player with the ability to positively motivate staff and network locally and regionally to build relationships.
Must have the authorisation to work in the country where the position is based.
Excellent English literacy is mandatory
Benefits
It's always a good idea to include the benefits of the job the company will provide such as:
Flexible hours to give you freedom and increase productivity
